Privacy Policy
Giftroo values the protection of your privacy and treats your personal information with the highest level of confidentiality. There are aspects of this site which can be viewed without providing personal information; however, some areas require you to submit personally identifiable and/or sensitive information, including online orders, joining our newsletter list, or via general inquiries. Your personal information is stored securely, and Giftroo may use this information to provide the best service to you, our customer.
While on our site, we may collect the following material about you during your visit:
Your name
Your contact information
Your email address
Your demographic information such as postcode, preferences, and interests
Other information relevant to customer surveys, fulfillment of orders placed, and/or future special offers
Why do we take this information? To help us better understand your requirements and deliver a better service, in particular for the following reasons:
To make improvements to our business, products, and services we can offer you in the future.
We occasionally send out emails about new products, upcoming specials, and other information which you could find useful or interesting using the email address which you have previously given us.
Security
We do not sell or deal in personal or customer information and will therefore not disclose your personal details to a third party except the necessary information required by providers of services or if required by law. We are dedicated to guaranteeing that your information is secure. To prevent unauthorized access or disclosure of your personal information, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we accumulate when you visit our website.
Cookies
When you visit our site, Giftroo, and/or a third party, may place cookies on your browser to collect the following non-personally identifiable information, including but not limited to browsing activity, pages viewed, time spent on each page, and referring website address. This information may be used to report on website activity to optimize future user experience. By using this website and agreeing to this policy, you grant us permission to place and store cookies on your browser. Cookies can be managed by accessing the individual settings in your browser.
SMS
The website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Links to Other Websites
Our website might contain links to other websites. Once you have left our website to visit these other pages, we are no longer in control of how your cookies or information is used. We cannot be liable for the protection and privacy of any information which you provide whilst using other sites that have links on our page, and these sites are not ruled by this privacy policy. Any other legitimate website should have its own privacy policy, so you are advised to read each page's privacy policy if you are worried about how your information will be used there.
You may request details of personal information that we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please email hello@giftroo.com.au as soon as possible. We will promptly correct any information found to be incorrect.
Social Media and Website Interaction
The website may contain areas where Giftroo encourages input from our consumer base. Giftroo is not obliged to moderate any material submitted to the website or social media pages, including but not limited to spelling and grammar, any material which may offend or be deemed irrelevant or unfavorable. Giftroo reserves the right to remove any material for any reason and may restrict, suspend, or terminate the use of our website and social media channels where we believe it has been misused and is in breach of the agreement. In participating, you consent to all relevant acts or omissions in relation to any person's ethical rights in their material which may or might otherwise constitute a breach or infringement of those rights and, to the extent permitted by law, waive their ethical rights in the material.
Furthermore, we ask that all participants are respectful and considerate of their interactions. We will not permit any kind of bullying or acts of misconduct on our sites.
If you have any questions regarding the terms, conditions, shipping & delivery, please do not hesitate to contact us at hello@giftroo.com.au or call 0481588236.
Thank you for visiting Giftroo.